Commission a Custom Piece
Regular price $25.00 Save $-25.00Do you want something made to match your Restrained Grace gear, but I don't offer it yet?
Or perhaps you see a product in the shop but want it in a color we haven't had a chance to list yet?
Did you want to order a whole set of completely custom gear?
Or maybe you want something completely unique, with bows, or glitter, or prints, or custom cut collar tag shapes... whatever you want, purchase a slot to start your commission.
- Purchase this listing to reserve a commission slot. The full price of your commission will depend on what you'd like to order, the complexity of the design, what materials it's made with, and whether supplies need to be special ordered. Once all of the details are sorted and a quote is provided, payment is due in full before we order supplies and start work on your order.
- The commission slot fee will be deducted from your custom order total.
- The standard production time for commissions is 4 weeks. Rush production can be negotiated and added to the price depending on the project.
- Commissioned projects are not eligible for return or exchange, so during your consultation process, we'll make sure all of the details are just right.
- Full payment is due up front for all commissions.
- Cancelations are only accepted up until the point that supplies are ordered or work is started. In the event your order is canceled, any expenses already incurred will be deducted from your refund.
- Consultations will be via email, unless it's determined that a live chat or Skype session would be faster.
- Made to order leather goods are considered custom items, along with anything else made to size or personalized with your custom text. Custom items are not eligible for return or exchange, except in cases of damage in shipping or defect.
- Returns must be accompanied by a return authorization or your refund will not be processed.
- Returned items must be in brand new, unused condition.
- Items sent in for repair must be cleaned before shipping to us.
- Returns may be subject to a restocking fee.
- Customer is responsible for return shipping, except in cases of damage or defect.
- Personalized rings cannot be resized, please make sure you know the proper ring size before ordering.
- Collars and cuffs can be sized down by an inch or so, but cannot be made longer.
- Contact us within 14 days of delivery if you have any issues.
- Returns must be sent back within 7 days of receipt of return authorization.
- Cancelations may be requested within 24 hours of purchase.
All of our pieces are made to last with proper care. To keep your piece looking beautiful, we recommend the following:
AVOID GETTING IT WET.
Water, from a shower, pool, lake, ocean, and even sweat will react with the plating. Rose gold contains copper, and this will cause it to oxidize. Even sterling silver will oxidize black. This goes double for any piece with beads, including pearls and crystals. Water will damage any beading.
AVOID CHEMICALS.
Perfumes, body sprays, hair sprays, any kind of spray. Lotions, sunscreen, moisturizers. Anything you put on your body should be applied and dry before your jewelry or gear goes on.
KEEP IT CLEAN
Clean your jewelry when you take it off. Simply wipe it down with a soft, dry cloth to remove any residue. For plated jewelry, this requires extra care, as polishing cloths can remove the plating very quickly. You definitely don't want to use anything abrasive, like a toothbrush.
DON'T WEAR IT 24/7
Plating, unfortunately, has a lifespan, and the more you wear it, the faster it will fade.
STORE IT SAFELY
Keep your jewelry wrapped in a soft cloth, bag, or in a drawer. You can hang it from a jewelry organizer, just do your best to keep it clean and untangled. Avoiding exposure to air will prevent silver, copper, and brass from oxidizing.
REMEMBER: IT'S STILL JEWELRY
We know this piece is special. All of the things we make are incredibly special, because they all have tremendous meaning for the owner. But remember, it's still a piece of jewelry, and if you love it, and take proper care of it, it can last for a long time.
ABOUT OUR MATERIALS
- Plating will wear off over time, but much faster if not cared for properly.
- Sterling silver will naturally oxidize over time, and with exposure to water, sweat, chemicals, salt, and air.
- It can be polished with any jewelry polishing cloth to restore the beautiful original shine.
- Gold plated steel is strong and durable, but the plating will still fade over time. By all accounts and tests, rose gold plating will fade faster than yellow gold plating.
- Gold Dipped Sterling is solid .925 sterling silver that has been dipped in 14K gold or rose gold in house. It will not tarnish, however the plating can fade with wear.
- Gold filled jewelry features a much thicker coating of gold than plated jewelry, which will not fade over time.
Almost all of our pieces are made to measure, and many cannot be resized. It's extremely important that you provide accurate measurements to within 1/2".
For adjustable collars, cuffs, and harnesses, please provide your actual measurements.
For locking collars, necklaces, day collars, and anything else that doesn't adjust, please provide your desired finished length.
Measuring your Neck: Measure around the part of your neck where you want the collar to lay. If you want it tight at the center of your neck, measure it there. If it's a looser style that you want to lay at your collar bone, or lower, measure where the collar will lay across the back of your neck and down to where it will hang.
For full instructions and a diagram of where to measure, please view our Measurements page here.
Gifting Pro Tip
Need their measurements? Ask for all of them!
Tell them you need everything from their shoe size to their ring size. They’ll have no clue what you’re getting, plus you’ll have their measurements for future gifting!
