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More than anything else, we want you to be delighted with your entire Restrained Grace experience, from the moment you arrive on our website, through every moment you use and wear your products.
We approach all interactions with kindness and good-intent, and expect the same from our customers.
Should you require a repair, a resize, a replacement, or be dissatisfied with your purchase for any reason, please contact us and we’ll make it right.
Plating on hardware and rivets.
Hardware and rivets can be replaced for a small charge.
Please contact email@example.com for details.
Jump rings & connectors
Strung pearls & beads (if signs of tugging are present, a repair fee may be required)
Pendants & Charms
Plating & Finish, including scratches
Natural oxidization/tarnish on sterling silver, copper, or brass (this can be polished off with any jewelry polishing cloth)